Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.You get 30 calendar days to return any items you’re not happy with. This 30 days returns period starts from the day you receive your order.

What do I do if my package and products were damaged?

We do our best to ship your order in a safe and secure way, but if your order for any reason or in anyway arrive damaged, please let us know straight away so we can help you solve the problem. If your package and products were damaged upon arrival contact us with pictures both of the damaged package and the damaged goods. You can do this through the contact form or by sending us an email on [email protected]. As soon as we receive the pictures of the damaged package and products, upon acceptance of the faults we will resend the order or full refund money. We will responsible for postage and shipping costs. You don't need return damaged products. 

Can I exchange a product? 

If you would like to exchange your received products for something else, it is processed like a regular return. The products that will be returned must be in original packaging and condition. Please note that you are responsible for the shipping back to us. We will refund you as soon as we receive the products. You can then make a new purchase in our web shop.

If you received something different

from what you ordered, please contact us, you can do this through the contact form or by sending us an email on [email protected]. We will resend the order, you don't need return wrong products.

If you don't received order we will full refund or resend.

The address for return is:

After we receive the package, we will contact you to confirm that your order has been cancelled. Your refund should be finalized within 2 days of cancellation, however, we will do our best to do it asap.

The items must be returned in original condition and in the original, undamaged packing or similar protective tube/box. We reserve the right to refuse any returns, that do not fulfil these criteria. 

Please contact us at [email protected] before returning any items and remember to state your order number and relevant contact information in the e-mail.